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Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.

To be eligible for a store credit your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.If you are approved, then your store credit will be processed, and a credit will automatically Available to you , within a certain amount of days.

Late or missing store credit (if applicable)
If you have not received your store credit yet, please contact us at glittergang19@gmail.com.

Sale items (if applicable)
Only regular priced items may be applicable for store credit , unfortunately sale items cannot be included in store credit .

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at glittergang19@gmail.com 

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive store credit, the cost of return shipping will be deducted from your store credit.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

  • Orders are normally processed Monday through Friday for shipment within 24-48 hours (for in stock items). Delivery time from  is usually within 2-7 business days of shipment depending pon location. You will be notified by email of any extended delay in shipment. Items that are out of stock or on backorder will be shipped as soon as our stock is replenished. Normal delivery is via the USPS or UPS Ground.
  • Please provide correct shipping addresses. We will not be responsible for packages that are undeliverable and/or returned to us due to incorrect addresses or refusal of delivery by recipient. You will incur a second shipping charge for any re-shipment of a returned package that was due to the recipient refusing delivery or due to an incorrect address on the original order form. You will also be charged the fee the shipper charges us for the return and/or address corrections.
  • All orders are shipped via USPS First Class Mail or International Priority Mail. We will not be responsible for lost or damaged international packages. Any taxes, customs or duty fees imposed by the destination country are the responsibility of the recipient. Contact the local customs office for information on those fees and regulations.